Contact information
We’re happy to help!
If you have any questions about your order, products, or general inquiries, please contact us using the information below.
Email: info@intotheflamecandleco.com
Response Time: Please allow 1–2 business days for a response.
For order-related inquiries, please include your order number so we can assist you more efficiently.
Business Hours
Monday–Friday
9:00 AM – 5:00 PM (EST)
Messages sent outside of business hours will be responded to on the next business day.
Additional Note
We currently provide customer support via email only to ensure timely and organized responses.